Introduction


QDrive Cars, operated by Plandid India Pvt. Ltd, is committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, mobile app, or rent a car from us.


Collection of Personal Information


We collect personal information when you:

  • Make a reservation or rent a car from us

  • Register on our website or mobile app

  • Contact us via phone, email, or mail

  • Fill out forms or enter details on our site


The personal information we collect includes:

  • Name

  • Address

  • Phone number

  • Email address

  • Driver’s license number

  • Payment details (if applicable)



Use of Personal Information


We use your personal information to:

  • Process your rental reservations and payments

  • Communicate with you about your rental and related services

  • Respond to customer service requests efficiently

  • Improve our website, services, and customer experience

  • Send promotional offers (only if you opt-in)



Protection of Personal Information


We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:
SSL (Secure Socket Layer) encryption for data transmission
Firewalls and intrusion detection systems
Access controls & authentication procedures



Sharing of Personal Information


We may share your personal information with:

  • Affiliates and subsidiaries for business purposes

  • Trusted business partners for service delivery (e.g., payment processors)

  • Law enforcement or government authorities, as required by law

🔹 We do NOT sell or rent personal information to third parties.



Your Rights


You have the right to:
Access and update your personal details
Opt-out of marketing communications
Request deletion of your personal information (subject to legal obligations)

To exercise these rights, contact us at plandidofficial@gmail.com.



Changes to This Privacy Policy


QDrive Cars may update this privacy policy periodically. When we do, we will post the revised policy on our website. We encourage customers to review it regularly.



Contact Us


For any privacy-related concerns or queries, you can contact:

QDrive Cars (Plandid India Pvt. Ltd.)
📍 2nd Floor, Moolayil Buildings, Seaport-Airport Road, Kakkanad, Kochi
📧 plandidofficial@gmail.com


Terms of Service


By using our services, you agree to our Terms of Service, which include:
Rental Agreement: You must sign a rental agreement before renting a car.
Payment Terms: Payments must be made as per the agreed terms.
Vehicle Return: The rental vehicle must be returned in the same condition, except for normal wear and tear.
Insurance Compliance: You must comply with our insurance policy requirements.

Governing Law & Dispute Resolution


This privacy policy and our terms of service shall be governed by the laws of India. Any disputes will be resolved through [appropriate dispute resolution method].



How We Use Your Information

We use the information collected from you to:
Improve customer service and respond to requests efficiently
Quickly process transactions
Enhance user experience on our website and app
Provide relevant offers & updates (only with your consent)