QDrive Cars, operated by Plandid India Pvt. Ltd, is committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, mobile app, or rent a car from us.
We collect personal information when you:
Make a reservation or rent a car from us
Register on our website or mobile app
Contact us via phone, email, or mail
Fill out forms or enter details on our site
Name
Address
Phone number
Email address
Driver’s license number
Payment details (if applicable)
We use your personal information to:
Process your rental reservations and payments
Communicate with you about your rental and related services
Respond to customer service requests efficiently
Improve our website, services, and customer experience
Send promotional offers (only if you opt-in)
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:
✔ SSL (Secure Socket Layer) encryption for data transmission
✔ Firewalls and intrusion detection systems
✔ Access controls & authentication procedures
We may share your personal information with:
Affiliates and subsidiaries for business purposes
Trusted business partners for service delivery (e.g., payment processors)
Law enforcement or government authorities, as required by law
🔹 We do NOT sell or rent personal information to third parties.
You have the right to:
✔ Access and update your personal details
✔ Opt-out of marketing communications
✔ Request deletion of your personal information (subject to legal obligations)
To exercise these rights, contact us at plandidofficial@gmail.com.
QDrive Cars may update this privacy policy periodically. When we do, we will post the revised policy on our website. We encourage customers to review it regularly.
For any privacy-related concerns or queries, you can contact:
QDrive Cars (Plandid India Pvt. Ltd.)
📍 2nd Floor, Moolayil Buildings, Seaport-Airport Road, Kakkanad, Kochi
📧 plandidofficial@gmail.com
By using our services, you agree to our Terms of Service, which include:
✅ Rental Agreement: You must sign a rental agreement before renting a car.
✅ Payment Terms: Payments must be made as per the agreed terms.
✅ Vehicle Return: The rental vehicle must be returned in the same condition, except for normal wear and tear.
✅ Insurance Compliance: You must comply with our insurance policy requirements.
This privacy policy and our terms of service shall be governed by the laws of India. Any disputes will be resolved through [appropriate dispute resolution method].
We use the information collected from you to:
✔ Improve customer service and respond to requests efficiently
✔ Quickly process transactions
✔ Enhance user experience on our website and app
✔ Provide relevant offers & updates (only with your consent)